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Elements and Performance Criteria

  1. Determine job requirements
  2. Prepare to work with international supply chain
  3. Confirm relationships with international suppliers or customers
  4. Monitor international supply operations
  5. Contribute to implementing and recording improvements to global production operations

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Specifications include, but are not limited to, the following:

Contractual requirements in relation to:

delivery dates

costs and procedures for variations to costs

amount and type of product to be delivered

quality of product to be supplied

transportation details

regulations to be adhered to

dispute mechanisms

Value added includes, but is not limited to, one or more of the following:

contribution to the customer

additional benefits and features compared with other suppliers

technical benefits and features

location benefits and features

aesthetic benefits and features

information benefits and features

Issues affecting suppliers include, but are not limited to, one or more of the following:

labour force

delivery and distribution

resource availability

expertise

technology

communication

WHS

quality

documentation

reliability

environment

trade agreements

political situation or sensitivities

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards, and relevant Australian and international export and import regulations

detailing a range of members in the international supply chain able to provide the required products or services for at least three (3) products or a small range within area of responsibility

investigating, interpreting, recording and using data about international supply chain characteristics and operations, supplier characteristics and practices, import and export regulations, local customs and workplace practices of at least two (2) relevant countries

identifying any acute or chronic issues affecting suppliers

establishing and maintaining ongoing communication with international supply chains to foster positive commercial relations with international supply chains to establish specifications and monitor product quality

checking compliance against specified requirements, identifying whether production meets workplace standards and dealing with non-compliance according to specifications

identifying opportunities for corrective or preventative action to improve commercial relationship with international suppliers or customers

maintaining international production and supply documentation, monitoring records and preparing reports, where necessary.

Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

production control and efficiency processes

product and process specifications

practices and procedures for international supply arrangements

quality assurance processes

production processes

international regulations, pricing structures, import and export factors, production times, quality assurance factors, and production and marketing arrangements

communication and negotiation skills to deal with international and domestic supply arrangements

quality standards and practices

workplace procedures

recording and reporting practices.